New P30 with Issues

[Greg45FL]

I just purchased / received a brand new P30 yesterday and I have a question concerning the fit of the slide release on the right side of the P30 (ref. Parts List Item 46 - Slide release, Right Identification No. 202806). Here are the details:

1. The fit of the Slide release, Right (ID No. 202806) is very loose compared to that of the Slide release on the left side of the P30. The Slide release, Right is so loose that it moves freely and rattles when you shake the firearm while the Slide release on the left side does not.

2. The Slide release on the Left Side (near thumb of right handed person) is parallel with the slide and parallel with the "milled" recess in the frame of the firearm while in it's normal position (slide Not locked).

3. The Slide release on the Right Side (near index finger of right handed person) is Not parallel with the slide and Not parallel with the "milled" recess in the frame of the firearm while in it's normal position (slide Not locked). It is actually angled downward and is lower on the grip end and rides about 1/16" below the "milled" recess in the frame at it's end.

I have removed the slide to examine the way the Slide releases mate with each other in the frame and I notice that there appears to be either (a) damaged area where the Left slide release enters the frame or (b) area of the frame that was not properly cleaned up during the manufacturing process. This may or my not be the cause of the issue with the slide release, but without another P30 to compare it to, I have no idea if it is or which assumption (a) or (b) is correct. Perhaps someone with P30 could look at the following photos and let me know what theirs looks like.
This photo shows how Right slide release drops below the "milled" recess
http://i263.photobucket.com/albums/ii146/Brake333/P30SlideRelease6.jpg

The next two photos show the opening in the frame that I spoke of above
http://i263.photobucket.com/albums/ii146/Brake333/P30SlideRelease1.jpg
http://i263.photobucket.com/albums/ii146/Brake333/P30SlideRelease2.jpg

Finally I have a couple looking from the inside of the frame
http://i263.photobucket.com/albums/ii146/Brake333/P30SlideRelease3.jpg
http://i263.photobucket.com/albums/ii146/Brake333/P30SlideRelease4.jpg

Shouldn't the Slide release, Right be free from rattle and run parallel to the slide and "milled" recess like the Slide release on the left side of the P30? I have emailed H&K about this and will call tomorrow but I thought someone here might be able to help.

I have looked on the internet at other photos of the right side of the P30 and if anything the slide release on the right side angle up not down as mine does. I apologize for the lengthy post but this is my first H&K and it's got me a little nervous.

Thanks,
Greg

[cmdrdredd]

2 things. The slide release on the right side of the gun is always loose, it's how it is. The release lever also hangs down slightly, it's how it is. The notch you're pointing to looks like someone forced the slide release lever back into the frame at an incorrect position and broke or wore down the groove that is set into the frame. Mine is not worn down in this way.

The slide release levers are not normally ment to be removed from the frame. there is a pin that holds the slide release in place when you pull it out for field stripping/cleaning.

[MarcDW]

You have too much time on your hand!
Just shoot it!

[CyberH&K]

I've had mine for going on two months. I have not noticed that. Take her to the Range again.

[Bentonville]

I know how you feel. First, I suggest you call Travis at HK and also send the pictures to Customer Service at HK. cs@hk-usa.com Attn. Travis or Jeff. call them first and explain what you want them to look at. I don't see a problem with the right lever as mine does that also but sometimes it's tighter; because of the full magazine inserted, I suspect. Anyway, a little looseness is not a problem. However, if you doubt it's correctness, then get it right. The other points need attention from the HK folks. They are great and will help satisfy you, I'm sure. Good luck.

[BanditSRT8]

I would not buy a gun that has anything shaking freely on it when you shake the gun.

My P30 doesn't have this issue. It is not quite as tight as the left side, but certainly not "loose".

[CTW]

I've got the same problem with my P2000sk. The right side is loose and rattles. It has been that way since I cleaned the packing grease off of it. There is a thread on here where quite a few people have the same issue and claim it's normal. There was also a mention in this thread about the P30 having the same problem. Makes sense in a way. If you look at how it goes together, nothing really holds it captive. A design flaw if you ask me. Mine drives me crazy when it rattles. I e-mailed HK about a month ago, and have yet to hear back from them. From what I understand, replacement levers aren't available either. So, good luck and keep us informed. On the plus side it hasn't for me or others , from what I've read, effect function. Also, congrats on the P30. It's on my list.

[Greg45FL]

First, let me thank everyone for all the responses ... I picked up the P30 from my FFL dealer during lunch yesterday and as soon as I left work I had to head straight home for my daughter's 2nd birthday party so today was the first chance I had to give it a once over. Right after I noticed the slide release I looked on the internet and found 3 different photos showing the slide release on the right side and in each instance the release angled up, not down. When I tried to push the release into and upward angle I could feel the pressure of the spring pushing it back down. I guess I'm overly critical when it comes to things like this, 20+ years as a QA manager in a machine shop will do that to you (drives my wife crazy!)

As far as the opening is concerned, if there is any damage it had to have happened at the factory because the only time the slide release was ever removed was when I took it out and made the photos. After studying it a little more I noticed that when the left side release is installed, the pressure from the spring pushes it downward and the little tab that extends into the damaged hole acts as a stop. I believe that the damage is allowing the little tab to travel farther than it should thus causing the release to angle downward. Uh Oh, I'm doing it again. I'll probably call the contacts at H&K that the one poster gave me before I head out to the range.

[Greg45FL]

Forgot to mention in the previous post that I absolutely love the way the P30 fits my hand. This is my first H&K and coming from 1911's and Sig's I have to admit that I find the layout of the P30 quite intuitive and easy to come accustomed to. Now the decocker ... that thing scared the heck out of me the first time I tried it.:eek:

[Greg45FL]

Here's the update ... I emailed the dealer which the P30 was purchased from (CDNN) and H&K CS (thanks for the contact Bentonville) with a description of the issue / photo links and both responded within minutes of each other. Jeff at H&K looked at the photos while we were on the phone and said that it appears to be a manufacturing defect. At that point he gave me a return authorization number and requested that I return the handgun as soon as possible for evaluation and most likely replacement. Jody at CDNN said basically the same thing and asked that I return the handgun to them for immediate replacement as well.

At this point I am going to return the P30 to CDNN because they have offered to pay all shipping costs whereas if I were to send it to H&K it would cost around $50 for UPS overnight. H&K was fine with this and asked that I pass on the RAN number to the dealer so that it could be processed quickly.

Although I'm not real happy about having to return the P30 and wait for a new one, I must say that I am extremely impressed with the expediency and professionalism that both CDNN and H&K handled the situation.

[cmdrdredd]

Here's the update ... I emailed the dealer which the P30 was purchased from (CDNN) and H&K CS (thanks for the contact Bentonville) with a description of the issue / photo links and both responded within minutes of each other. Jeff at H&K looked at the photos while we were on the phone and said that it appears to be a manufacturing defect. At that point he gave me a return authorization number and requested that I return the handgun as soon as possible for evaluation and most likely replacement. Jody at CDNN said basically the same thing and asked that I return the handgun to them for immediate replacement as well.

At this point I am going to return the P30 to CDNN because they have offered to pay all shipping costs whereas if I were to send it to H&K it would cost around $50 for UPS overnight. H&K was fine with this and asked that I pass on the RAN number to the dealer so that it could be processed quickly.

Although I'm not real happy about having to return the P30 and wait for a new one, I must say that I am extremely impressed with the expediency and professionalism that both CDNN and H&K handled the situation.

Awesome, once it's all straightened out you will be pleased with how the gun operates. :D

[FRT]

This was an excellent result! It gives me faith that H&K is really interested in the lone civillian customer. Kudos to H&K and CDNN.

[Greg45FL]

My replacement P30 just arrived from CDNN and the first thing I did was check out the slide release levers. Guess what, this one looks perfect inside and out. I can't wait to do a side by side comparison between it and my new P229 at the range.

Kudos to CDNN!

[Mark71]

My replacement P30 just arrived from CDNN and the first thing I did was check out the slide release levers. Guess what, this one looks perfect inside and out. I can't wait to do a side by side comparison between it and my new P229 at the range.

Kudos to CDNN!

Glad to hear everything work out for you. I am looking forward to your range report and P229 comparision.

[Bentonville]

Wonderful!!!. HK replaced a gun for me one time. It was a USPC.45 that had a finish problem about the area of a pencil eraser but it was bad and down to the bone. It only took a short while to get the replacement which was a perfect gun in all respects. I am so happy that you got your problem resolved. That's why I use CDNN and HK for all my handgun needs. Thank you also for sharing on this forum.

[Slim]

My replacement P30 just arrived from CDNN and the first thing I did was check out the slide release levers. Guess what, this one looks perfect inside and out. I can't wait to do a side by side comparison between it and my new P229 at the range.

Kudos to CDNN!Unbelievably Fast! I've had problems with Walther(Smith and Wesson) & Kel Tec and it's taking MONTHS.

Congrats on getting something that fast and getting a good product too. Was the right side slide release tight on the new one?

[ttr]

I noticed mine was loose, and it looked like normal operation. I will check again.

[ttr]

Unbelievably Fast! I've had problems with Walther(Smith and Wesson) & Kel Tec and it's taking MONTHS.


You have a Walther that's been serviced through S&W? which model, and what were your issues?

[helisoto]

Check this out... I went to see a local dealer who had a P30 in stock. The guy showed it to me, and as most of you, as soon as I touched it I fell in love with it.

I asked the guy to field strip the gun. He tried to pull the slide release completely off the frame. I told him that I didn't think you had to do that. He ignored me and called for their "HK expert" who also tried to pull the lever completely off. It was so hard to do that they guy brought a hammer and a punch rod (I couldn't believe my eyes) and began to hammer on the right side of the lever until it finally came off. It took about seven or eight hits to pry it off.

He then said to me, "it will losen up some more with time". Needless to say, I didn't buy the gun from him. I ended up with a great deal from CDNN.

I feel sorry for the poor soul who ends up buying that gun. I suspect that this is what could have happened with your gun... These "experts" feel no need to read the manuals.